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Trainings
     
  ISO 9001:2000  
   
   
     
  ISO 14001:2004  
   
     
  OHSAS 18000  
   
     
  IMS  
   
   
  HR Soft Skills  
   
   
   
   
   
 
 
 
 
 
 
 
       
 
HR Soft Skills

Motivation: How to motivate your employees & yourselves
     
  Contents
• Basic concept of human Motivation
• Why do we need to motivate our   employees
• Misconceptions related to Motivation
• Role of different employees in Motivation   Process
• Practical Motivation techniques
• Motivation Best Practices / Cases.
• Why do we need to motivate ourselves
• Practical Self-Motivation techniques
• Making Motivation Process as an   Organisation Culture
     
Benefits
After attending the course, the participants will be able to:
• Understand basic Motivation needs of Employees working with   them.
• Start Motivating Employees working around them.
• Help to create Organisational where motivation becomes a culture   rather than a formality.
• Practice self-motivation for constant output.
 
Who can Attend?
All team members from Senior Management cadre upto Supervisors.
 
Time Management
     
  Contents
• Basic concept of Time Management
• From Time Management to Life   Management
• Dealing with Urgent and Important Work
• Elimination of Time Wasters
• Art of effective Delegation
• Handling interruptions
• Time Management & Stress   Management
• Measuring Time Management Skills
     
Benefits
After attending the course, the participants will be able to:
• Analyse the way Time is spent.
• Eliminate Time Wasters.
• Increase the Efficiency & Effectiveness.
 
Who can Attend?
All team members from Senior Management cadre upto Supervisors.
 
Team Building & Team Working
     
  Contents
• Concept and meaning of Team
• Organisational Success through Team   Working
• Qualities to be developed by individual   working in a Team
• Barriers while working in Team
• Team Building Process
• Understanding Team Leadership
• Measuring Team Effectiveness
• Role Play for analyzing personal attitude   while working in Team
     
Benefits
After attending the course, the participants will be able to:
• Contribute effectively as a team member.
• Build and Lead the Team effectively.
• Reduce grievances related to inter-personal relations.
 
Who can Attend?
All team members from Senior Management cadre upto Supervisors.
 
  Upcoming Training Schedule  
     
  HR Soft Skills Trainings  
     
 
Timings:
9:00 AM to 5:30 PM
 
Dates & Venue:
12 November,
Abu Dhabi
 
20 November,
Dubai
 
 
   
  Training Brochure
     
  ISO 9001:2000 Internal Quality Audit Training Brochure
 
     
 
Faculty Profile
Mr. Ajit Shah - Chief Trainer, Auditor and Consultant
A graduate Engineer and Certified Lead Auditor for ISO 9000, ISO 14000 and OHSAS 18000 . His prior experience includes working with various organizations in production, marketing, projects, purchase, and HR departments. Mr. Ajit Shah has conducted more than 130 training sessions on ISO 9000 / 14000 / OHSAS 18000 Awareness and 100 training sessions on Internal Audits. He works as a co-faculty for IRCA approved ISO 9000 Lead Auditor and IEMA approved ISO 14000 Trainings.
 
 
 
     
 
       
 
Customer Focused Organisation: A Need for Survival & Growth
     
  Contents
• Basic concept of Customer Satisfaction   & Delight
• Overview of Customer Relationship   Management
• Need for Internal Customer Satisfaction
• Making “Customer focus” as   Organisation Culture
• Generating Customer Feedback
• Customer Loyalty
• Customer Engagement
• Practical case studies of best practices   from different industries
• Handling Customer Complaints
     
Benefits
After attending the course, the participants will be able to:
• Work towards Satisfaction of Internal & External Customers.
• Help to build an organisation “focused towards customers”.
 
Who can Attend?
All team members from Senior Management cadre upto Supervisors.
  Upcoming Training Schedule  
     
 
Timings:
9:00 AM to 5:30 PM
 
Dates & Venue:
27 November,
Dubai
 
   
  Training Brochure
     
  ISO 9001:2000 Internal Quality Audit Training Brochure
 
 
       
 
Employee Development
     
  Contents
• Need and Importance to develop Soft   Skills.
• Role of individual towards organisational   Growth.
• Understanding and meeting expectation   of seniors and other team members.
• Time Management for Improved   Performance.
• Becoming effective Team Player.
• Basic Qualities of Supervisor, Manager &   Leader.
• Power of Positive Attitude.
• How to motivate your team members   and yourself for increased efficiency.
     
Benefits
After attending the course, the participants will be able to:
• Help Organisation to create a “Healthy Work Culture”
• Develop as an integrated performer
• Develop Positive Attitude towards change and routine work.
• Improve as effective team Player.
• Enhance Performance through effective Time Management.
 
Who can Attend?
All team members from Senior Management cadre upto Supervisors.
   
       
 

Course Fees & Registration

Course Fees & Registration for INDIA
Fees: Rs. 2,500/- (Two Thousand Five Hundred Fifty) only per candidate.
• For Registration, Kindly send the details of Participants like Name, Organization, Department, Designation and Contact  Numbers along with the fee to our Mumbai office.
• DD or cheque to be made in favor of "Raj Learning Institute" payable at Mumbai.
• For online registration
click here.

Course Fees & Registration for UAE
• AED 950/-
(AED Nine Hundred and Fifty Only) or USD 260/- (USD Two Hundred and Sixty only) per candidate.
Once we receive nomination from the organisation or candidate, we will provide our Bank SWIFT code details for payment through wire transfer or Money Exchangers from UAE. We confirm registration upon receipt of payment in our bank account.
For online registration click here.

Note:
1. Course fee includes course material, working lunch and tea/coffee during training session. This is a non-residential course.
2. Registration for nomination shall be confirmed only after receipt of payment.
3. Participation fees are non-refundable but changes in nomination(s) from same organisation are acceptable.
4. Fee is already discounted and standardized keeping in view self-sponsored candidates & multiple nominations from single organization.
   
       
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